DELIVERY DETAILS
1.WITH 8 YEARS OF EXPERIENCE IN SHIPPING SLIMMING PILLS, OUR GOAL IS TO ENSURE YOUR SATISFACTION
2.THE BEST DELIVERY SHIPPING RATE ON THE MARKET
3.OPTIONAL INSURANCE AVAILABLE
4.DISCREET AND SECURE PACKAGING
GENERAL INFO:
We are based in Europe. All orders will be shipped from Europe. We do our best to process, pack and ship your order within 24 to 48 hours of cleared payment. We completely respect our customer’s rights to privacy, and ship extremely discreetly as a result.
All orders are processed within 2 business days. Shipping times depend on the shipping method available in your region.
DELIVERY OPTIONS:
We have two delivery options for our customers:
1.COURIER SERVICE & EMS (EXPRESS MAIL SERVICE) – 25 GBP / 30 EUR
Dietincube partners with a number of trusted and reputatble couriers for shipment around the globe, including DHL, Royal Mail, DPD, GLS, TNT, UPS etc. You will get a tracking number for your order after it is dispatched. Under normal circumstances, couriers require a consignee to sign for the parcel upon delivery.
EMS is an international postal Express Mail Service, for documents and merchandise, offered by postal operators of the Universal Postal Union (UPU).
DELIVERY TIME FRAME
Delivery times vary according to your selected delivery address and availability of your items.
UNITED KINGDOM - We expedite our orders from our EU warehouse via Royal Mail, DPD, DHL, GLS etc. The delivery time takes around 3-5 working days typically.
EUROPEAN UNION - We expedite our orders from our EU warehouse via GLS, DPD, DHL etc. The delivery time takes around around 3-5 working days typically.
UNITED STATES - We expedite our orders from our EU warehouse via FedEx, UPS or USPS. The delivery time takes around 5-7 working days typically.
REST OF THE WORLD - We expedite our orders via FedEx, GLS, DPD, DHL etc.. The delivery time takes around 6-9 working day typically.
2.STANDARD SHIPPING – 10 GBP / 15 EUR
DELIVERY TIME FRAME
UNITED KINGDOM - Your parcel will be delivered by Royal Mail. The delivery time takes around 5-8 working days typically. PLEASE NOTE: Some orders sent with Royal Mail are not tracked in UK!
EUROPEAN UNION - Your parcel will be delivered by your local postal service (Deutsche Post, Poste Italiane, La Poste...). The delivery time takes around 5-9 working days typically. You will receive a tracking number once our warehouse team has shipped out your order. This is usually within 1-2 business day.
UNITED STATES - Your parcel will be delivered by USPS. The delivery time takes around 7-12 working days typically. You will receive a tracking number once our warehouse team has shipped out your order. This is usually within 1-2 business day.
REST OF THE WORLD - Your parcel will be delivered by your local postal service. The delivery time takes around 7-21 working days typically. You will receive a tracking number once our warehouse team has shipped out your order. This is usually within 1-2 business day.
ALL ESTIMATED/TYPICAL DELIVERY TIME ARE DERIVED FROM REAL WORLD DATA COLLECTED FROM PAST ORDERS. THEY ARE APPROXIMATE TIMES FOR REFERENCE ONLY.
AMENDING SHIPPING ADDRESS
DietInCube does not allow any change or update of shipping address after an order is placed successfully (especially after an order is dispatched) for the protection of both parties against the possibilty of a lost parcel. In case you have ordered using an erroneous shipping address, you are recommended to contact our support team as soon as possible!
NON-DELIVERY OR LOST PARCELS
In cases where the post office or courier has not delivered the parcel to you 21 working days after dispatch, we ship your order one more time for free, or will issue a full refund!
PAYMENT DETAILS
You can shop in our online shop by either registering for a personal customer account or by carrying out the ordering process without a customer account.
WE ACCEPT THE FOLLOWING PAYMENT METHODS:
1.CREDIT CARD & DEBIT CARD
This Options Allows You To Make Payment Via Your Credit Or Debit Card (Visa, Mastercard, Amex...).
TRANSACTION FEE: 10%
Once you’re on the checkout page, you’ll have to enter several pieces of information to complete the transaction.
1. Enter your shipping address
2. Choose credit card as your payment method.
3. Enter your name as it appears on your credit card.
4. Then, enter your credit card information: the credit card number, expiration date, and security code.
5. Enter the billing address for your credit card.
SECURE : You are in a secure HTTPS space. Your credit card information is encrypted, it is not stored and is transmitted directly to our Bank. The transmission of your personal information and your financial information is completely secure. We use 256SSL encryption to transmit your payment data. This encryption allows us to ensure a high level of security for your transactions.
2.BANK TRANSFER / PREPAYMENT
After placing your order, you will receive an order confirmation by e-mail, giving details of our bank account. Please transfer the sum to our bank account. Please state the order number as your reason for payment. Your order will be dispatched only after the payment has been credited to our account.